Support Center

If you have any questions, please contact customer support via forum or email. We will serve you 7*24 wholeheartedly.
A place to communicate with other players, make new friends and interact with support team.

I received an error after inputting my login and password.

1. Please make sure your username and password are correct. If you misplaced your username and cannot remember it, or perhaps your password is not being accepted, click on the "Forget ID/PASSWORD" link at the top of the webpage. Follow the procedure to change the required area and regain access to your account.


2. Make sure you have internet connection.


3. It is possible our servers are performing maintenance and may be offline for a short period of time. Check for any News/Updates on the games homepage. If the downtime is for a prolonged period of time, we will inform everyone as soon as possible.