Support Center

If you have any questions, please contact customer support via forum or email. We will serve you 7*24 wholeheartedly.
A place to communicate with other players, make new friends and interact with support team.

Billing & Payments

  • How can I purchase?

    1. Enter the game server you play, click Top-up/Charge button in-game to purchase 2. Log in on the website, go to online Store (, and follow the guide to purc

  • Why was my credit card declined for my purchase?

    There are several reasons why Credit Card payments may be rejected. Many may need to be handled directly with your credit card company or the company you use to charge. It is also possible that you

  • Do not receive what I purchased.

    Please do not worry, Contact our Support Team ( and provide the information below .   Character name:   Server:   Date of