Support Center

If you have any questions, please contact customer support via forum or email. We will serve you 7*24 wholeheartedly.
A place to communicate with other players, make new friends and interact with support team.

Report a Player

We take all violation of our Terms and Conditions very serious and will take action on players that are found violating these rules.

 

For our support to quickly investigate your report we require you provide the information below when contacting customer support.

 

*Note: Please provide a link(url) to any screenshots/videos you may have available . Do NOT send us links to Facebook pictures. Most of you don't understand that your pictures are most likely private and as a result, the support staff cannot view them.

 

Game Played:

 

Server:

 

Offense/Violation:

 

Character Name of Player you are reporting:

 

Date of Occurrence (mm/dd/yyyy):

 

Map/Location:

 

Message: